Today I had to return something to the library, and while out, started to feel hypoglycemic and needed something to eat in a hurry, so I decided to get a sandwich from the nearby Subway.
When I approached the counter, the guy behind it said with a big, mischievous grin, “I’m sorry, we’re closed today.”
I replied, “You don’t look closed.”
“We’re closed,” he said.
I just stood there for a few seconds, not sure what to say next. He then said something to me, and I didn’t understand what it was, but I could tell it wasn’t “May I take your order?” or “What can I get for you?” So I asked him to repeat himself. He did, but I still didn’t understand him.
I froze for a few seconds trying to make sense of his words but I couldn’t. Then I panicked and turned around and left without another word. I’m sure he thinks I’m insane.
This same guy made things awkward for me the last time I was there too, but that time it was with aggressive upselling attempts. It started with, “Would you like to add bacon?”
“No thank you, ” I replied.
“Why, don’t you like bacon?” he asked, smiling playfully.
“Ummm… Yeah, I guess, but not all the time.”
“Do you want extra cheese?
“No thank you.”
“Why, don’t you like cheese?”
“I do, but in normal amounts. I don’t need extra.”
“Do you want to make this a combo with a drink and some cookies?”
“No thank you.”
“But you’ll need something to wash your sub down with, won’t you?”
“I’m taking it home. I have drinks at home.”
“But I bet you don’t have cookies at home.”
“I don’t want cookies.”
“Why, don’t you like cookies?”
So anyway, I now feel like I can never go to that Subway again, which is really frustrating, because that’s the only one in my neighbourhood, I don’t have a car, and I normally really like it. I like it because I can get a sandwich made with exactly what I want on it (and therefore not risk aggravating any of my food sensitivities), and even though there’s a lot of talking to get it, it usually follows a predictable routine, so even if I can’t always understand their words (due to my auditory processing issues and their thick accents), I know what they’re likely asking at each point in the process and can make a safe guess about how to answer. But this particular guy keeps jacking me around and turning it into an ordeal and now I don’t ever want to go back there. And the way I am with things like this, I will be thinking about this for hours or even days to come.
Just to clarify, I’m not saying this guy is a terrible person; I realize he’s just joking around. But I don’t know how to deal with it, and it adds a layer of complexity to something that used to be very simple.
It really shouldn’t be so hard to order a freakin’ sandwich.